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Effective Date: December 11, 2021
In the event of a conflict, the English language version shall govern.
docmeeting is committed to protecting the privacy of your data. This Privacy Policy explains what information docmeeting Service and its Owner Company madepublic sàrl (together, “docmeeting by madepublic Sàrl,” “we” or “us”) collect, use, and disclose about you when you access or use our websites and applications, which we refer to collectively as the docmeeting Service, contact our customer service team, engage with us on social media, or otherwise interact with us.
Although significant changes are rare, this policy may be amended as new features, technology, or legal requirements arise, so please check back from time to time. We’ll notify you if we make a significant change and, where required, seek your consent.
docmeeting allows you to input, upload, or store in the docmeeting Service any text, images, and other data that you choose—we refer to that information as “Content”. We also collect and receive the following types of information:
We also may link your subscriber information with data we receive from our partners and other third parties to help understand your needs and provide you with a better experience. For example, when you create or log into a docmeeting account using your Google Apps credentials via single sign-on, we will have access to certain information such as your name and email address as authorized in your Google Apps profile settings.
We have specific rules for how and when we use the information we collect and receive. We are committed to protecting the privacy of your information. We use the information we collect and receive to provide, maintain, and improve the docmeeting Service; to provide troubleshooting and customer support; to protect the docmeeting Service for all our users; to contact you.
o Making sure you find what you’re looking for when you search your account.
o Showing you information most relevant to how you are or could be using the docmeeting Service at a specific time or location.
o Suggesting actions for you to take based on information you’ve stored.
o Suggesting docmeeting Service features or products to you that we think will help you get the most out of the docmeeting Service.
o Recommending people for you to collaborate with.
You have control over who sees your Content. We limit the use of your Content to make sure that no one at docmeeting can view it unless you expressly give us permission or it’s necessary to comply with our legal obligations. Specifically:
To test and improve our product offerings for our users, we use aggregated data that does not contain any personal information, does not identify any person, and cannot be connected to any specific user. This policy is not intended to apply to such anonymized/de-identified data.
docmeeting is not in the business of selling or renting your information.
We vigilantly protect the privacy of your account. We will not disclose your information to law enforcement or other governmental authorities unless we believe it is required to comply with warrants, court orders, subpoenas, or other lawful government requests. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards of due process.
We narrowly interpret all information requests, and we only disclose Content in your account that is specifically responsive to a government warrant or where you have provided your explicit consent. In accordance with our Information for Law Enforcement Authorities page, we will notify you if we believe we are compelled to comply with a third party’s legal demand for your information, and we routinely push back on government orders to delay user notice that we view as overly broad.
In addition, in rare cases, we may share your information as necessary to investigate or take action regarding illegal activities, suspected fraud, or potential threats against persons, property or the systems on which we operate the docmeeting Service, or as otherwise necessary to comply with our legal obligations.
In most cases, you can manage your information simply by logging into your account and editing your information directly within the docmeeting Service.
If you prefer, you can contact us at privacy@docmeeting.com to ask us to provide access to, correct, update, or delete your personal information. Residents of certain regions may have additional or different rights in your personal information.
We make the Content you store in docmeeting readily accessible to you, until you make the decision to delete it.
If you delete your Content and then sync, it will no longer be accessible to you or others who may access the docmeeting Service. The docmeeting Service ’s back-up systems may retain residual copies of your deleted Content for up to one year due to the nature of those systems’ operations.
docmeeting provides you with features that allow you to communicate and collaborate with other users. Deleting your copy of these communications (such as messages) won't delete copies existing in the accounts of people with whom you were interacting.
For users who are inactive for extended periods of time, we may close your account to satisfy our obligations under applicable law, and in accordance with our data retention policy. If that happens, we will try to notify you before taking any action.
As described above, you can delete your Content at any time, and you can stop using the docmeeting Service at any time.
If docmeeting deactivates your account due to a violation of our Terms of Service, then you may contact us to request deletion of your Content, and we will evaluate such requests on a case by case basis, pursuant to our legal obligations.
When you sync your computing device with the docmeeting Service, that data will be replicated on servers maintained in Germany. This means that if you store information in or submit data to the docmeeting website or docmeeting Software and sync such docmeeting Software with the docmeeting Service , you acknowledge your personal information will be transmitted to, hosted, and accessed in Germany.
Data privacy laws or regulations in your home country may differ from, or be more protective than, those in the United States. We will collect, store, and use your personal information in accordance with this Privacy Policy and applicable laws, wherever it is processed.
The docmeeting Service is designed for adults; we do not intend to collect personal information from children under the age of 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at privacy@docmeeting.com.
Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, docmeeting does not currently respond to or otherwise take action in response to web browser "do not track" signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about an individual consumer’s online activities over time and across third party websites or online services. For information about Do Not Track, visit www.allaboutdnt.org.
docmeeting welcomes your feedback regarding this Privacy Policy. If you have questions, comments or concerns about this Policy, please contact us by email at privacy@docmeeting.com or postal mail at:
docmeeting
madepublic Sàrl
Jehanne-de-Hochberg 19, 2000 Neuchâtel, Switzerland
Attention: Privacy Team
Below is an explanation of the data access rights docmeeting makes available to EEA, UK and Swiss individuals.
YOUR RIGHTS WHAT DOES IT MEAN FOR YOU?
o You can request docmeeting to provide you with information on how we collect, use, and store your personal information, including provide you with a copy of your personal information we store in docmeeting.
o You can request that we correct certain inaccurate information if you are no longer using the Service. For more information, see the section: "What happens if I want to stop using docmeeting?"
o You can export your information from docmeeting to a competing service.
o You can object to the processing of your information in certain cases, as well as request that docmeeting not use your personal information for direct marketing purposes. Direct marketing includes emails which help us keep you informed about the latest improvements to our Service.
docmeeting uses two data transfer mechanisms: the Standard Contractual Clauses and the Privacy Shield Frameworks.
docmeeting utilizes the Standard Contractual Clauses, which are contract terms developed and approved by the European Commission as ensuring adequate protection for data subjects when transferring personal data from the EEA, the United Kingdom (“UK”), or Switzerland to the United States and other countries. The Standard Contractual Clauses are generally referenced within a Data Processing Agreement entered between docmeeting and the applicable parties.
In addition, despite the 2020 invalidation of the EU-US Privacy Shield by the European Court of Justice and the Swiss-US Privacy Shield by the Swiss Federal Data Protection and Information Commissioner, docmeeting has elected to maintain its certification of compliance with the EU-US Privacy Shield and the Swiss-US Privacy Shield Frameworks as set forth by the US Department of Commerce regarding the collection, use, and retention of personal data from EEA member countries, the UK, and Switzerland.
As used in this notice, "personal data" means information that (i) is transferred from the EEA, the UK, or Switzerland to the United States, (ii) is recorded in any form, (iii) is about, or relates to, an identified or identifiable individual, and (iv) can be linked to that individual. This notice outlines our general policy and practices for implementing the Privacy Shield Principles for personal data.
The docmeeting by madepublic sàrl Service has certified that in respect of all personal data it receives from the EEA, the UK, and Switzerland in reliance on the Privacy Shield, it will adhere to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfers, Security, Data Integrity & Purpose Limitation, Access, and Recourse, Enforcement and Liability. To access the Privacy Shield List and to find details of our certification, please visit: https://www.privacyshield.gov/list.
If we ever need to use your personal data for a purpose that is materially different to the purposes we collected it for or that you later authorize, we will notify you and provide you with the opportunity to opt-out.
Under the Privacy Shield, docmeeting Service will remain liable if its third-party service providers process your personal data in a manner inconsistent with the Privacy Shield Principles, unless we prove that we are not responsible for the event giving rise to the damage.
Residents of the EEA, the UK, or Switzerland who believe that their personal data has not been processed in compliance with the Privacy Shield Principles may raise their complaint in the following ways:
1. You can contact docmeeting Service directly using the details in the "How can I contact docmeeting by madepublic Sàrl?" section in our Privacy Policy. We will respond to your complaint within 45 days of receipt.
2. We have further committed to refer unresolved privacy complaints under the Privacy Shield to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive a timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by us, please visit https://www.jamsadr.com/eu-us-privacy-shield for more information about the scheme. This JAMS service will be provided to complainants free of charge. To file a complaint directly with JAMS, go here: https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim
3. For residual disputes that cannot be resolved by the methods above, you may be able to invoke a binding arbitration process under certain conditions. To find out more about the Privacy Shield's binding arbitration scheme, please see: https://www.privacyshield.gov/article?id=ANNEX-I-introduction .
You may have the right to access personal data that we hold about you and request that we correct, amend, or delete it if it is inaccurate or processed in violation of Privacy Shield. Please contact us, as provided above, to make such a request and we will consider it in accordance with the Privacy Shield's Principles.
The Federal Trade Commission has investigation and enforcement authority over our compliance with the Privacy Shield.
Please note that we may disclose personal data to respond to subpoenas, court orders, legal process, or government requests (including in response to public authorities to meet national security or law enforcement requirements).
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